sanitation policy


neo escape rooms takes public and personal health seriously.

in an effort to reduce the spread of infectious diseases, including covid-19, we’ve implemented the following sanitation policy with you in mind:

bookings are 100% private, so your team will be the only people in the room with you (no strangers).

the main entry is locked to prevent walk-in traffic. arrive 15 minutes early and ring the doorbell to be welcomed in.

face masks are optional and are available upon request. our staff will be masking up.

the liability waiver that each guest must sign is digital and will be emailed when your booking is made.

your neo guide will maintain social distance of at least 3 feet from you.

hand sanitizer is available upon entry and exit of neo escape rooms.

additional time is set aside between bookings to sanitize the facility.

if anyone on your team is feeling ill, please notify our team at least 48 hours ahead of your reservation to reschedule your booking or receive store credit in full. We cannot reschedule or provide store credit with less than a 48 hour notice. thank you for understanding.

we’re all in this together. neo guides are available to answer any questions or concerns, just click the chat bubble in the bottom right corner of the screen to connect.